Thomas Cook’s chief executive has flown out to Egypt to meet with the country’s Prime Minister amid claims that the company have been prevented from accessing the hotel room where a British couple died.
John and Susan Cooper, from Lancashire, passed away last week within hours of each other whilst on a Thomas Cook holiday at the Steigenberger Aqua Magic Hotel in Hurghada.
The circumstances of their death are unknown and it is believed that Thomas Cook are still awaiting permission to enter Mr and Mrs Cooper’s hotel room.
However the company’s CEO, Peter Fankhauser, yesterday travelled to meet with the Egyptian Prime Minister, Dr Mostafa Madbouly.
A Thomas Cook spokesman said: "Thomas Cook CEO, Peter Fankhauser, has flown to Egypt today to meet with the Egyptian Prime Minister, His Excellency Dr Mostafa Madbouly.
“They will discuss the recent tragic deaths of Mr and Mrs Cooper in Hurghada and the ongoing investigation by the Egyptian authorities."
The move comes nearly one week after the couple were found dying in their hotel room by their only child, Kelly Ormerod, who insisted her parents had been “in perfect health” the night before their death.
I believe something suspicious has gone on… something has happened in that room and caused them to be taken away from us.Kelly Ormerod, daughter of John and Susan Cooper
Mrs Ormerod, who claimed she was prevented from leaving Egypt for several days after the incident by the Egyptian police, said: “I watched them die before my very eyes and they had exactly the same symptoms.
“I believe something suspicious has gone on… something has happened in that room and caused them to be taken away from us.”
Egyptian authorities initially claimed that John Cooper, 69, died from a heart attack and that his 63-year-old wife Susan then collapsed with grief.
They have since ruled out carbon monoxide poisoning as a possible cause of death.
Thomas Cook have admitted there was “a raised level of illness among guests” at the Red Sea resort and ordered the evacuation of 301 guests.